Privacy Policy

Privacy Policy — Mungo and Co

Last updated: 21/02/2026

Mungo and Co (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website www.mungoandco.co.uk, contact us, or purchase our products or services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant privacy legislation in the United Kingdom.

1. Who We Are

Business Name: Mungo and Co
Address: The Green, Mirfield, WF14 9TL, West Yorkshire, United Kingdom
Phone: 07950 499905
Website: www.mungoandco.co.uk
Data Controller: Mungo and Co

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at the details above.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

Name
Email address
Phone number
Billing and delivery address
Payment information (processed securely by third-party payment providers; we do not store full card details)
Any information you submit through contact forms or email

Information collected automatically

IP address
Browser type and device information
Cookies and usage data (see Section 8: Cookies)

Information from third parties

Payment processors
Delivery partners
Analytics providers such as Google Analytics

3. How We Use Your Personal Data

We use your data for the following purposes:

To process and fulfil orders
To deliver products and manage shipping
To respond to enquiries and provide customer support
To send order updates or service-related notifications
To manage your account (if you create one)
To improve our website and services
To comply with legal or regulatory obligations
To send marketing communications (only with your consent)

4. Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

Contract – to provide goods/services you have purchased
Consent – for email marketing or optional cookies
Legitimate Interests – improving our services, website security, or fraud prevention
Legal Obligation – tax, accounting, and business record-keeping requirements

5. How We Share Your Data

We do not sell your personal data. We may share it with:

Payment processors (e.g., Stripe, PayPal)
Delivery and courier services
Website hosting and IT service providers
Professional advisers (e.g., accountants)
Legal authorities where required by law

All third parties are required to handle your data securely and in accordance with data protection law.

6. How Long We Keep Your Data

We keep personal data only as long as necessary for:

Fulfilling orders
Meeting legal, tax, and accounting requirements
Resolving disputes or supporting warranty claims

Once data is no longer required, we securely delete or anonymise it.

7. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Correct incorrect or incomplete data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time (for consent-based processing)
Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us.

8. Cookies

Our website uses cookies to:

Enable essential site functions
Improve website performance
Analyse traffic through tools such as Google Analytics

Where required by law, we will request your consent before setting non-essential cookies. You can change your cookie settings at any time through your browser.

9. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are not intended for individuals under 16 years old. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website indicates acceptance of the revised policy.